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akar288 Privacy Policy: What We Collect and Why

The akar288 Privacy Policy explains exactly what personal data we gather when you open an account, make a deposit via DANA, OVO, GoPay or QRIS, and use our…

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Explore What Data We Actually Collect

akar288 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account on akar288, we collect the information you provide during phone verification — your name, contact number, and wallet details for DANA, OVO, GoPay or QRIS. We also gather transactional data each time a bank transfer or virtual account deposit is processed

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through BCA, BRI, Mandiri or BNI, so we can verify receipt and resolve any payment status queries. Device and session data — browser type, IP address, and interaction timestamps — are logged automatically to support account security and fraud detection. We do not sell this data
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to third parties. Retention periods follow the requirements of applicable Indonesian regulations, and where local law permits, you may request a copy or deletion of your records through our support path. All data handling depends on local law and the specific services you access.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATH

Reach Us About Your Privacy Rights

If you want to review, correct, or request removal of your personal data, our support team handles those requests directly — no third-party forms or external portals required.

Live Chat Support Open the chat widget from your account dashboard any time — available 24 hours a day, seven days a week for data and privacy questions.

Email Privacy Request Send your data access or deletion request to our privacy address; we confirm receipt within one business day and resolve within two.

In-Account Help Path Head to the Help section inside your account, choose Privacy Request, and submit the form — it routes directly to the data-handling team.

DATA HANDLING STANDARDS

Browse How We Secure and Retain Your Information

These six practices cover how akar288 approaches data security, cookie use, account access controls, and your right to update or remove your information at any point where local law permits.

Account Security Layer

Your account credentials are stored using one-way encryption. We never log plain-text passwords, and phone verification is required before any account access is granted.

Cookie Controls

We use session and analytics cookies to keep your login stable and measure page performance. You can adjust cookie preferences from the browser settings on any device.

Payment Data Handling

Deposit and withdrawal records — including DANA, OVO, GoPay, QRIS and bank transfer transactions — are retained for the period required by applicable Indonesian financial regulations.

Data Retention Window

Account data is held for the duration your account is active plus a regulatory retention period. After that window closes, personal records are removed from our live systems.

Third-Party Sharing Policy

We share only the minimum data required with payment processors like QRIS and virtual account providers to complete transactions. We do not sell or rent your data to marketers.

Data Correction Request

To update incorrect information — a misspelled name or outdated phone number — submit a correction via live chat or the in-account Help path and we will process it within two business days.

Questions About the akar288 Privacy Policy

These are the questions we hear most often about how akar288 handles personal data, cookies, and your rights under the Privacy Policy. Each answer is specific to how our platform operates for Indonesia accounts.

We collect your name, phone number, and the wallet or bank details you provide during registration — such as your DANA or OVO account number — along with device and session data generated when you log in.

Transaction data from DANA, GoPay, OVO and QRIS deposits is used solely to verify payment receipt, resolve status queries, and meet Indonesian financial record-keeping requirements. It is not shared with advertisers.

Yes. Deposits processed via BCA, BRI, Mandiri or BNI virtual accounts are logged and stored under the same data-handling rules as wallet payments, including the same retention and deletion timelines.

Submit a request through live chat, email, or the in-account Help path under Privacy Request. We confirm within one business day and complete the action within two, where local law permits.

We use session cookies to keep your login active and analytics cookies to measure page load times. You can disable non-essential cookies in your browser settings at any time without losing account access.

We retain your data for the regulatory period required under applicable Indonesian rules after account closure, then remove it from live systems. The exact window depends on local law and the transaction types on your account.

Reach our data-handling team directly via the in-account Help path or live chat. If the issue is not resolved, you may also contact the relevant Indonesian data authority, as permitted under local law.

akar288 Privacy Policy: What We Collect and Why

Reach Us About Your Privacy Rights

Browse How We Secure and Retain Your Information

Account Security Layer

Cookie Controls

Payment Data Handling

Data Retention Window

Third-Party Sharing Policy

Data Correction Request

Questions About the akar288 Privacy Policy

01 What personal data does akar288 collect when I open an account?

02 How does akar288 use my DANA or GoPay transaction data?

03 Does the akar288 Privacy Policy cover bank transfer and virtual account deposits?

04 How do I request a copy or deletion of my personal data on akar288?

05 What cookies does akar288 use and can I turn them off?

06 How long does akar288 keep my account data after I close my account?

07 Who can I contact if I think my privacy rights have not been respected?

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